Support
Last updated 26 August 2026
Get in touch
Email support@nyx.app. Tell us what you were doing and what happened — it gets you a useful answer faster.
Common questions
How do I delete my account?
Settings → Account → Delete account. It removes your account and every record in it, permanently and immediately. Export first if you want a copy.
How do I get my data out?
Settings → Account → Export. You get a single JSON file with everything.
Do I have to use the Faith module?
No. It is off unless you choose a tradition, and you can turn it off again in Settings → Modules. The rest of the app never references it.
Is connecting Gmail required?
No. It only automates importing bank alerts — you can add every transaction by hand instead. Disconnecting from Settings deletes the stored tokens straight away.
Can I change my currency later?
Yes, in Settings → General. It changes how amounts are displayed. Existing figures are not converted, so a value entered as 500 stays 500.
A transaction imported wrongly.
Bank alerts vary a lot between banks. Edit or delete the entry in Finance → Expenses, and send us the format if it keeps happening — that is how the parser improves.